Privacy Policy
Hampy Gifts Effective Date: October 31, 2024
At Hampy Gifts ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website hampygifts.com (the "Site"), place an order, or interact with our services.
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information You Provide
We collect information you voluntarily provide when you create an account, place an order, subscribe to our newsletter, fill out a contact or customization form, or participate in promotions or surveys. This may include your name, email address, phone number, billing and shipping address, payment details (processed securely via third-party providers), and gift messages or personalization preferences.
b. Automatically Collected Information
When you visit our Site, we may collect device and browser data such as IP address, browser type, operating system, and device identifiers. We also gather usage data including pages visited, time spent, referring URLs, and click behavior. Cookies and tracking technologies are used as detailed in Section 6.
2. How We Use Your Information
We use your data to process and fulfill orders (including shipping and customization), send order confirmations, updates, and delivery notifications, provide customer support, personalize your experience (e.g., recommend hampers based on past purchases), send promotional emails (with opt-out option), improve our Site, products, and marketing, prevent fraud and enhance security, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. We may share it with trusted third parties only as needed:
Payment processors (e.g., Stripe, PayPal) to securely process transactions
Shipping partners (e.g., DHL, FedEx, local couriers) to deliver your hamper
Service providers (e.g., email platforms like Mailchimp, analytics tools) to operate and improve our Site
Legal authorities when required by law or to protect our rights
All third parties are contractually obligated to protect your data.
4. Data Security
We implement industry-standard security measures including SSL encryption for data transmission, secure payment gateways, regular security audits, and limited internal access to personal data. While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information only as long as necessary:
Order data: 7 years (for tax and accounting compliance)
Account data: until you request deletion
Marketing data: until you unsubscribe
After these periods, we securely delete or anonymize your data.
6. Cookies & Tracking
We use cookies and similar technologies to remember your cart, analyze site performance, and deliver personalized ads (on and off our Site).
Types of Cookies:
Essential: Enable core functions like checkout (session or persistent)
Analytics: Understand visitor behavior (e.g., Google Analytics, up to 2 years)
Marketing: Support retargeting and ad personalization (up to 90 days)
You can manage cookies through your browser settings or our cookie consent banner.
7. Your Rights & Choices
Depending on your location, you may have the right to access, correct, delete, or restrict your data, opt out of marketing, object to processing, or request data portability.
To exercise these rights, email us at privacy@hampygifts.com. You can unsubscribe from emails using the link in any message.
8. Children’s Privacy
Our Site is not intended for children under 13. We do not knowingly collect data from children. If we learn such data has been collected, we will delete it promptly.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your residence (e.g., servers in the EU or US). We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, contact us at: Email: akash24oct1992@gmail.com Address: Hampy Gifts, Varanasi
Thank you for trusting Hampy Gifts with your personal information.